Wondering what folks are using to manage their facilities? aka CMMS/EAP software?
I see this thread:
Which mentions Fiix Software, OpenMaint, eSpace (Cool Solutions).
I started to work on installing OpenMaint but the learning curve is a bit steep on installation and the documentation is lacking. I do plenty of LAMP installs, but this is more of a Java stack with unclear dependencies on other software…
What functionality in your CMMS/EAP do you find essential? What do you never use?
We just dropped ServiceU and started using Planning Center Resources. All we use it for is scheduling rooms and resources, there is no tie in to our HVAC or Security/Entry systems. It is significantly better than ServiceU was. It works well for us.
Currently evaluating our systems: we use ServiceU for room resources, SchoolDude for maintenance requests, Spiceworks for IT and Shelby for almost everything else. Oh and a few shared Excel spreadsheets floating around
We use GSuite for our calendaring and when I spoke with our facilities manager he mentioned the big sticking point with your solution was that the syncing of events/etc. to the Google calendar seemed occasional and that he didn’t want folks needing to check in two spots. Maybe you can tell me a bit more about how this sync works and/or how other folks in our situation have handled it?
Thanks for the response, apologize for the delay in replying.
We did try with the ICS file and it appears that Google is only polling the file once every few hours (up to 12 hrs between polls) which means a pretty big disconnect between what is in eSPACE and Google Calendar.
This doesn’t appear to be an eSPACE problem but a Google problem…I’m seeing complaints of it across a wide variety of products (e.g. Zendesk and SugarCRM).