Salesforce CRM Evaluation

Anyone church has implemented or evaluated Salesforce CRM and what was your experience and has the solution worked well?

Any cost surprises or issues?

Hi Norman,

It’s been about 5 years. But Salesforce CRM dropped out of our consideration immediately. It was missing a bunch of things churches expect. Most of these CRM solutions haven’t even thought of church specific requirements like donor management and associated giving tracking, membership, attendance tracking, infant and children’s check-in, and so forth.