I am planning to implement OneDrive on all our user machines. I have done it on my machine to test and last Friday, 374 decided to identity a OneDrive file as a trojan and caused the OneDrive app to stop working. That means, if I had finally not noticed and my hardrive failed, I would have lost data.
We currently use file servers for desktop machine and crashplan for laptops so if backups fail, I know it.
Is there anyway to know if clients are failing to sync to OneDrive? Google searches are not giving me much hope.
Because the Onedrive app just shut down (because an important file was quarantined), it never even tried to sync. The only clue I had was losing all the little green check marks on files. No way users are gonna notice that.
This is one of the critical failings I’ve seen with the OneDrive app. I am unaware of any built-in method of monitoring it, and would consider that the first point against using it as a backup replacement.
That said, in this regard it’s no worse than Offline Files.
Craig, we aren’t actively using OneDrive yet but I had the same experience with ThirtySeven4 and submitted quarantines to them so they could investigate it. What have you done to repair or replace the OneDrive program files 37-4 removed? Just copy them from an ‘un-repaired’ client?
This is the next challenge I’ve presented to our team to solve as well. Our stance is that we have the same risk here as Offline Files which often fail in a similar, silent manner. But I share your concerns on HOW to monitor the ODFB client. So far we’re just in the drawing board stages of this. But I suspect we’ll have a combination of process checks (is the ODFB process running) along with some type of ODFB log check or timestamp monitoring. I’m really hoping we’ll find some type of activity log we can monitor which would make this MUCH easier and reliable. If/when we solve this problem I’ll try to remember to share back here.
I thought about recommending students at our school use onedrive so they have access to their files no matter which computer they used. However, I have seen some serious bugs with OneDrive that has caused me to loose work, and this has happened to my Boss as well.
This is an issue we are interested in as well. We’re finding the OD client in various states on various client PC’s and Mac. Sometimes “processing changes”… sometimes not running at all. We are looking for a way to make sure the client is always running if for some reason it quits or stops. Would love to hear about any solutions you have come across!