Hi. We have a Nortel phone system with an answering system add on, CallPilot, that was installed by one of church members in 2004. I believe that all of the hardware was hand me downs at the time and it did save a lot of money and has seen a lot of use. The member who installed the system has since retired and moved away. The phones still work, but Hurricane Harvey seems to have killed the CallPilot portion of the installation.
Big question - What comes next? We will be taking this opportunity to update our system, but should we stick with multiple incoming lines or move to an Voip system. We currently have 6 incoming lines and our DSL/Fax line. (Note: The DSL worked through the storm!)
We upgraded our current network/wifi infrustructure in 2014 with new wiring and Ubiquiti products. Looking for recommendations and thoughts.