The latest thread I could find on this here was more than a couple years, so I’m asking again.
I need to replace a Cisco CallManager Express VoIP system. The church runs around 300 on Sundays, myself (many years in networking as my day job) and two other network guys do the volunteer IT support. We will need to replace the current switches with POE switches but that won’t be a problem.
Whatever system we land with, I still want to do the “day to day” configuration, so I’m looking for something with a great GUI. There are 8 Staff phones, and maybe a few for the kitchen, nursery etc. As I write this I realize cell phones have largely negated the need to have phones all over the building, so I think most of the Cisco phones currently deployed will go away. We currently get our dial tone over a PRI T1 but we can convert to SIP no problem.
My must-haves would be-
- Good /intuitive GUI
- Auto Attendant recordings/prompts can be recorded over the phone, or uploadable file
- iOS or Android app for extension presence on mobile
- Can be used with an overhead paging system
I would be interested in fully hosted if the price was right, but I think it’s more likely we will be doing it on-prem. I looked a bit at 3CX for on-prem, it doesn’t look bad and it seems like there is a great support community, which is a plus.
If you have a system or platform you’d recommend, please let me know.