I am a recent hire as the Technology Coordinator at a church in NC.
We employ maybe 15 people who are in the office frequently (daily) but employ a total of around 40-50 that are involved in day to day activities (preschool, sunday school, etc)
I find myself dealing with all of my tech questions running through the office manager, and I feel there is a more efficient way to do things.
My ultimate question is, does anybody know of any sort of software that could be used as a local ticket system? Users could open one up and I could keep track of all these things easier?
Since I’m a new hire (there’s never been someone in my position) I get many questions all the time.