As part of our I.T. Team at The Ark Church (located in Conroe, Texas), you will participate in planning, setting up, operating, and maintaining servers, network, and cloud infrastructure. This position will have a strong emphasis on Networking, and Microsoft 365 solutions. The Systems Administrator Technician is responsible for managing all day to day task of our IT Systems, supporting Church Services, and working with the various departments of The Ark Church with emphasis on excellence and maintaining the core standards set by The Ark Church.
Responsibilities:
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Select and implement suitable technology to streamline internal operations
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Design and customize technological systems and platforms to improve attendee experience
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Maintain and oversee the function of public-facing technology including web-based software, POS systems, and web kiosks
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Administrate infrastructure including networking equipment, data storage, wired/wireless access, virtual and remote assets, and other processes.
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Monitor changes or advancements in technology to discover ways The Ark can improve
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Maintain ‘customer-first’ mentality by operating with a sense of urgency and service to others
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Maintain and monitor on prem Firewalls, Application Servers, Network Devices, Switches, AP’s
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Maintain and Install network equipment, Racks, Cabling,Servers
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Maintain and update network and infrastructure documentation for IT staff
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Oversight and maintenance of on prem phone system.
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Provide internal analysis and support in relation to network capacity and uptime and future planning and performance
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Document procedures for and coordinate execution of general administration, such as adding and configuring new users, managing backups, etc.
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Provide Tier 2 support for escalated help desk requests
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Work with volunteer.
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All other duties as needed / assigned
Required Skills & Qualifications:
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3-5 years of network administration, or system administration experience.
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Ability to prioritize tasks, projects, and responsibilities in a fast-paced environment
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Able to learn new technology systems quickly and efficiently
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Administration Experience with Microsoft 365 platform and services including but not limited to Azure Portal, Intune, AAD, Azure SQL DB, Azure VMs and Azure Networking
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Experience withWindowsServer Administration2016 & 2019,Active Directory, DNS, DHCP,Hyper-V, Group Policy
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Strong knowledge of implementing and effectively developing help desk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
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Experience supporting Apple devices including macOS, iOS &iPadOS, AppleMDM
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Experience supporting, maintaining and configuring Windows and Linux Servers
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Experience supporting Ubiquiti network equipment is preferred, a comprehensive understanding of network protocols and design is required
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Exceptional troubleshooting skills.
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A willingness to work with a small, dynamic team in a fast-paced, fast-growing environment
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Usage and understanding of modern web and mobile applications
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Ability to demonstrate Christian faith and values in all aspects of work
Bonus Experience
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Industry Certifications, Microsoft 365, Microsoft Azure, Net+, Security+ etc.
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Scripting languages: Bash,PowerShell, Azure CLI
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C#, HTML,JavaScript,CSS, SQL
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Rock RMS church management platform experience
Work Hours:
- Sunday-Thursday, Services, plus Special Events as required.
If you are convinced you are the right person for the job, we would love to meet you. Submit your cover letter and resume to employment@thearkchurch.com . We respectfully request No Phone Calls Please.