I tried to post this in a new topic but the board keeps complaining I don’t have a category selected but you can enter a message without picking a category… oh well:
Coffee Cafe POS - square and security concerns
We are upping our game on Coffee - we will be offering other drinks and snacks and also want to take credit and debit cards too. I’ve done lots of searching and Square seems to be the overwhelming choice by large and small churches alike, with other vendors mentioned here and there. Plus I see Square all over the place in the broader marketplace as well.
So I’m done right? Just start with them and since the startup cost is minimal and no commitment it seems like a no brainer.
Only problem - our finance person hates Square or any similar service like Clover. All I get is strong pushback on “security” concerns. And concerns about unreasonable chargebacks which could be legitimate after dealing with PayPal for years.
Has anyone had to go down this path? I suspect the bank we use is sabotaging since they have their own solution. I’m going to be ramping up over the weekend to see what I can find but I’m hoping maybe someone else did something similar and would be willing to share
Other than the posts here (thanks!) if anyone knows of any good reviews or comparative reviews of these services from more of a traditional media site that would be great.
It seems there are turnkey all inclusive services based on tablets/phones like Square and Clover, apps on tablets/phones you can get then marry with your card processor of choice (like Toast mentioned earlier in this thread) and finally traditional POS systems with computers, touchscreens and their ilk which are complete overkill for our tiny operation - we are 400 people in service a week tops for size - maybe 150 pass through the cafe. Even if it doubles with all the new goodies it doesn’t strike me as overly onerous requirements here.
For those on Square have you had any issues with unreasonable chargebacks, funds taking too long to get posted, funds unexpectedly taken from your account or anything else like that?
Thanks in advance!