Very cool. Thanks for sharing and your thoughts.
Your second point sounds really interesting.
Regarding your thoughts:
- Agree on both fronts. Seems like a great way automate event sign-up, finding info, some baseline support, giving, etc.
One of the things I’m trying to process through is the mediums. I agree that slack seems like a very poor ROI tool for attendee interactions.
FB messenger is obviously an option for many people due the wide spread nature of FB accounts. But I don’t know if pushing people to FB messenger is a strategic move I like. Something about it seems inconsistent and out of place. Just my initial gut feeling.
- Same for twitter but even more so. Less people with Twitter accounts.
Email seems like a poor option as well because it’s not quick and doesn’t create the environment of a back and forth convo.
Web-based seems like it could be really powerful but a lot more work than a lot of the other options.
Building it into an App seems like the best use case but also one of the most resource heavy options.
SMS I’m on the fence about. Would love to talk to more people who have done this. We use texting for Smart giving which works well. This currently seems like best entry medium into doing a chatbot.
Lots of interesting points of discussion.