There have been several remote access posts here, but I don’t see one from the past few years so I was curious what people are using to accomplish the following 2 goals:
- Support Technicians can remote into any PC/Mac without the end-user being there to approve
- Staff member can remote into their office PC from home without VPN/RDP/etc.
We’re still using LogMeIn Central which is perfect for us, but each year we renew I have to see the legacy $300/year price tag that worked fine for us, right next to the new bills that are over 10x that amount…
I’m hoping to reduce the need of remote access to local resources in general by moving most staff to M365, but we still have a lot of obscure software packages that rely on local resources.